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SRD SASSA Status Check

Enter your ID number and mobile number to check your status.

To check your SRD grant status (also known as a SASSA Status Check), simply enter your South African ID number and cellphone number in the form above, then click “Check Status.”

Your results will appear instantly, showing whether your application is:

  • Approved – your grant is successful, often with a payment date.

  • Pending – your application is still being reviewed.

  • Declined – your application was unsuccessful, sometimes with a reason provided.

SASSA Status Check Online Methods

Beyond our built-in tool, here are the updated methods for 2025 to complete your SRD status check using official and alternative channels:

SRD Status via the Official SASSA SRD Website

  1. Go to the official SASSA SRD website: srd.sassa.gov.za.

  2. Locate the status check section (often labeled “Check Online” or similar).

  3. Enter your South African ID number and the cellphone number you used during your application.

  4. Click the “Submit” or “Check Status” button.

  5. Wait for the results to load. Your SRD status for the relevant periods will then be displayed.

SASSA WhatsApp Channel for Status Checks

  1. Save the official number: Add 082 046 8553 to your phone’s contacts (this is the verified SASSA number).

  2. Open WhatsApp: Start a new chat with the saved contact.

  3. Send a keyword: Type “SASSA” or “Status” to activate the automated service.

  4. Follow the prompts: Respond to the menu options. You’ll be asked to provide your South African ID number and the cellphone number you used when applying.

USSD Code for SASSA Status Check

  1. Open your phone app: Go to the dialer on your handset.

  2. Dial the USSD code: Enter 12069277# or 1203210#, then press the call/send button.

  3. Follow the menu: A prompt will appear with options. Choose “SASSA status” or “SRD status”.

  4. Enter your details: Provide your South African ID number and the cellphone number linked to your application.

  5. View your result: Your SRD status for the current period will be displayed.

  6. (Optional) Save the USSD code as “SASSA Status” in your contacts for quicker access.

  7. Note: Standard USSD charges may apply.

 

R370 Status Check via the SASSA App

  1. Check for availability: Visit the official SASSA website (www.sassa.gov.za) to confirm if an official mobile app is currently offered.

  2. Download the app: If available, install the official SASSA app from a trusted source such as the Google Play Store or Apple App Store. Always ensure it’s the verified app.

  3. Install and open: Wait for the download to complete, then launch the app.

  4. Register or log in: Create an account or sign in if required.

  5. Access status check: Go to the “Status Check” section.

  6. Enter your details: Provide your South African ID number and the cellphone number you used when applying.

  7. Submit and view results: Tap “Submit” or “Check Status.” Your R370 grant status will then be displayed on the screen

SRD Status Check – Payment Dates for the R370/R350 Grant

Unlike other SASSA grants with fixed payment schedules released months ahead, the SRD R370 grant does not follow a predetermined calendar for all beneficiaries. Instead, once your monthly application is marked “Approved,” the status check result will usually include a “Payday” or payment processing window. This indicates the date on which SASSA plans to release your funds.

Here are the main ways to confirm your specific SRD R370 payment date:

  • Using Our Tool
    Enter your ID number and cellphone number in the status check form at the top of this page. If your grant is approved for a particular month, the results will display your payment date once SASSA assigns it.

  • Official SASSA SRD Website
    Visit the official SRD portal (srd.sassa.gov.za). Enter your South African ID and the cellphone number linked to your application. An “Approved” status will often include a specific “Payday.”

  • SASSA WhatsApp Service
    Save the official SASSA WhatsApp number 082 046 8553. Send “SASSA” or “Status” to begin the process and follow the prompts. If your application has been approved and a payment date allocated, the response will show it.

  • USSD Code (Mobile Phone)
    Dial 1203210# or 12069277# using the cellphone number you registered with. Follow the menu prompts. Your status result may include the payment date, if one has been set. (Standard USSD charges apply.)

 

Important Notes on SRD Payment Dates

  • End of the month processing: SRD R370 grant payments are typically released toward the end of each month.

  • ‘Payday’ means release date: The date shown as “Payday” is when SASSA initiates the payment. Depending on your bank or chosen method (e.g., Cash Send), funds may take 2–3 business days to reflect.

  • Check often: Because paydays are only assigned once an application is approved, it’s important to check your status regularly—especially from the middle of the month onward.

  • No fixed calendar: Avoid relying on rumors or unofficial payment schedules. Always confirm your exact payday through an official status check.

  • Other SASSA grants: For general schedules covering Old Age, Disability, and Child Support grants, visit our dedicated SASSA Payment Dates page.

srd.sassa.gov.za Removed from Google

The sudden disappearance of the official srd.sassa.gov.za website from Google search results has raised understandable concern among beneficiaries. While the reason for this removal is still unclear, rest assured that you can continue to check your SRD grant status safely and reliably through official channels.

Avoid using unverified links shared on social media. Instead, rely on these two trusted methods to access your information:

A Trusted Independent Status Checker
For a user-friendly and widely used alternative, Entrepreneur Hub SA connects directly to the SASSA database to instantly provide your latest SRD status. 

The Official SASSA Portal (Direct Link)
The most secure option remains the official government site. By using the direct link, you skip search engines and go straight to the verified page, ensuring you’re on the correct and safe website.
Official Link: https://srd.sassa.gov.za/sc19/status

By bookmarking these two links or accessing them directly, you can keep track of your SRD application and payment dates without any disruptions.

SASSA SRD R370 Appeal Status Check

If your SRD R370 grant application was declined and you submitted an appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA), you can track the progress of your appeal online. The ITSAA operates independently from SASSA and is responsible for reviewing and finalizing all appeal outcomes.

To check your SRD appeal status, follow these steps:

  • Visit the official portal
    Go to the dedicated appeals website: https://srd.sassa.gov.za/appeals/. This is the same platform used when submitting your appeal.

  • Enter your details
    Provide your 13-digit South African ID number and the cellphone number you used when applying for the SRD grant and lodging the appeal.

  • Verify with a PIN
    Click “Send PIN” (or similar). An OTP (One-Time PIN) will be sent to your registered cellphone. Enter this code to continue.

  • Check your status
    Once verified, the system will display the outcome of your appeal for the relevant month(s). Possible results include:

    • Pending – your appeal is still under review.

    • Approved – your appeal was successful.

    • Declined – your appeal was unsuccessful.

 

Important Considerations for Appeal Status Checks:

  • Processing time: Appeal reviews are not immediate. Each case is assessed individually, and decisions often take 60 to 90 days to finalize. Patience is required during this period.

  • Check regularly: You can log in to the ITSAA appeals portal periodically to monitor updates on your case.

  • Contacting ITSAA: If your appeal has been marked “Pending” for an unusually long time, or if the status is unclear, you may contact the ITSAA directly for clarification. Refer to our Appeal SASSA SRD Status Application section for contact details.

  • Different from SASSA status: Remember that appeals are managed by ITSAA, independent of SASSA. Checking your appeal status is only done on the ITSAA portal. Our tool and the SASSA SRD website reflect SASSA’s decisions, and will only update once SASSA records are synchronized with ITSAA outcomes.

 

How to Verify Your SASSA Identity Status for the SRD R370 Grant

Identity verification plays a crucial role in the SRD R370 grant application process. SASSA checks your personal details against the Department of Home Affairs (DHA) database to confirm both your identity and eligibility. Knowing your verification status is essential to ensure your application moves forward without delays.

Although there is no dedicated tool for “identity verification status,” the results are usually shown as part of your overall SRD application status. Here’s how to interpret it:

Through Your Overall SRD Status Check
Run a standard SASSA Status Check using our tool at the top of this page or through the official SRD website (srd.sassa.gov.za). The outcome will usually show whether there are issues linked to identity verification.

Watch for Specific Status Messages
Common identity verification messages include:

  • “Pending DHA Verification” – Your details are still being checked against the Department of Home Affairs database.

  • “Identity Verification Failed” / “Referred” – SASSA could not match your ID number, name, or surname with DHA records.

  • “Awaiting Identity Verification” – This may appear in the early stages or if certain verification steps are still incomplete.

In some cases, a general “Pending” status that lasts for a long period may also point to delays in the verification process.

 

What to Do If You Suspect an Identity Verification Issue:

1. Double-check your application details
Ensure the ID number, full names, and surname you submitted to SASSA are exactly as they appear on your South African ID document or valid Home Affairs permit. Even small errors can trigger verification failures.

2. Make sure DHA records are current
If your personal details have recently changed (for example, a surname change after marriage) and these updates aren’t yet reflected in the Department of Home Affairs system, verification mismatches can occur. Update your DHA records if necessary.

3. Contact SASSA if problems continue
If your status still shows an identity verification failure despite your details being correct and up to date with DHA, call SASSA on their toll-free number 0800 60 10 11. In some cases, visiting a SASSA office may be required to resolve the issue.

Successfully passing identity verification is critical for your SRD grant application to be approved. Regular status checks will help you stay on top of any verification-related issues.

SASSA Status Check Balance Information

How to Check Your SASSA SRD Balance

Many beneficiaries wonder how to check the “balance” of their SRD R370 grant. It’s important to note that the SRD grant does not function like a bank account where you can view a running balance at any time. Instead, your status check will display which months have been approved for payment.

SASSA does not provide a separate “balance check” option for the SRD grant. However, by using our automated SASSA Status Check tool at the top of this page, you can view your payment history and see which months have been approved along with any available paydays.

Understanding Your Payments Through Status History

  1. Use our status check tool – Enter your ID number and cellphone number. The results will show your status across different months.

  2. Review approved months – An “Approved” status for a specific month means R370 was, or will be, allocated for that period.

  3. Track paydays – If a payday is displayed, it shows when funds were released or scheduled for release.

  4. Estimate outstanding payments – Keep track of approved months where the payment hasn’t yet reflected in your account or via Cash Send. This helps you know what might still be pending.

  5. Check regularly – Always verify your status frequently to stay updated and avoid missing payouts.

 
Regularly check your status to stay current on your grant progress and avoid missing any payouts.

Update Payment Method for SASSA SRD Grant

To ensure your monthly SRD R370 payments are processed without delays, your payment method must be correctly set up and linked to a bank account registered in your own name. Beneficiaries can generally choose between a direct bank deposit or the Cash Send option (if available). Updates can be made through the official SASSA SRD portal. Steps to Update Your Payment Method:

  • Visit the official SASSA SRD website – Go to srd.sassa.gov.za and find the section usually labeled “How do I change my banking details?”

  • Enter your ID number – Provide your South African ID number to start the process. You’ll receive a secure SMS with a unique link, sent to the cellphone number registered with your application.

  • Open the SMS link – Tap the link in the SMS. It will take you to a secure page on the official SASSA site where you can update your payment method.

  • Select your payment option

    • Bank account: Enter your personal banking details. The account must be in your name; SASSA cannot deposit into third-party accounts.

    • Cash Send: If this option is available and you prefer it, you can select it. Payments are collected via participating retailers using your registered mobile number.

  • Confirm and submit – Carefully review your details and submit. A confirmation message should appear once your update has been received. Note that verifying new banking details may take some time.

Eligibility Criteria for the SASSA SRD Grant

Before applying for the SRD R370 grant or performing a status check, it’s important to understand the basic eligibility requirements. Although these may be updated by SASSA from time to time, the standard criteria generally include:

  • Citizenship/Residency – You must be a South African citizen, permanent resident, or a registered refugee with the Department of Home Affairs.

  • Age – Applicants are typically required to be between 18 and 60 years old.

  • No other social grant – You cannot be receiving another SASSA social grant (such as an old age, disability, or child support grant for yourself).

  • No UIF benefits – You must not be receiving or eligible for Unemployment Insurance Fund (UIF) benefits.

  • No NSFAS support – Applicants must not be funded by the National Student Financial Aid Scheme (NSFAS).

  • Insufficient means – Your financial situation must show limited or no income. SASSA verifies this using multiple databases (such as SARS), and the income threshold may change over time.

  • Not incarcerated – Individuals serving a prison sentence do not qualify.

  • Valid South African ID – A 13-digit South African ID number is required.

  • Registered mobile number – You need a cellphone number in your name for communication and verification.

SASSA cross-checks this information against various government and financial records. If your SRD status check returns a “Declined” result, it usually means one or more of these criteria were not met. For more details, visit our Eligibility Page.

Updating SASSA SRD Banking Details

Keep Your Banking Details Updated for the R370 Grant

Ensuring your banking details are current with SASSA is essential for receiving your SRD R370 grant payments without delays. Payments are strictly made into accounts registered in your own name. Below is the standard process for updating your banking details through the official SASSA SRD portal:

  • Online via the official SRD website

    • Visit the official portal at srd.sassa.gov.za. Avoid using third-party sites.

    • Locate the section labeled “How do I change my banking details?” or similar.

    • Enter your 13-digit South African ID number.

    • You’ll receive an SMS with a secure, unique link on the cellphone number you registered with your SRD application.

    • Open the link in the SMS. This will take you to a secure SASSA page where you can update your details (Bank Name, Account Number, Branch Code, Account Type).

    • Submit your updated details. SASSA will verify them, which may take time. During this stage, your status may reflect “Bank Details Pending.”

  • In-person for other grants or special cases

    • For certain grants or issues, you may be directed to a SASSA office.

    • Bring your ID document and proof of bank account ownership when visiting.

 

Important Reminder
The bank account must be in your own name. SASSA does not process payments into accounts belonging to another person. Keeping this detail accurate is critical to ensure your status check leads to successful payment.

SASSA Identity Verification Required

Successful identity verification is a compulsory step in the SASSA SRD R370 grant application and in all subsequent status checks. This verification ensures that you are a legitimate and eligible South African citizen, permanent resident, or qualifying refugee/asylum seeker, while also helping to prevent fraudulent claims.

How SASSA Verifies Your Identity

SASSA verifies applicants by cross-checking the personal details provided—mainly your South African ID number, name, and surname—against the database of the Department of Home Affairs (DHA). This process is automated and forms part of the standard application review.

Ensuring Your Details are Ready for Verification

For a smooth identity verification process with SASSA, make sure all your information is accurate and up to date:

  1. Accurate information – Enter your ID number, full names, and surname exactly as they appear on your South African ID document or valid Home Affairs permit whenever you apply or interact with SASSA systems.

  2. Up-to-date DHA records – If your personal details have changed (such as a surname after marriage) and these updates aren’t yet reflected in the Department of Home Affairs database, verification failures can occur. Ensure your records are updated.

Proceed to Verification Guidance
Before applying, or if you are facing difficulties, confirm that your details are properly aligned with SASSA’s verification system. Visit our verification page for step-by-step guidance on requirements and preparation.

Understand & Complete SRD R370 Identity Verification

SASSA Status Check: Application Statuses

When you check your SRD R370 grant status, you may see different application outcomes. Each status reflects where your request stands and whether it has been approved, declined, or is awaiting further action. Understanding these statuses is essential for managing your grant successfully.

Common SASSA SRD Application Statuses

  1. Pending
    Your application is still under review. SASSA is verifying your details against databases such as Home Affairs, SARS, and UIF. No action is usually required unless SASSA contacts you. Check again later for updates.

  2. Approved
    Your SRD R370 grant has been approved for the specified period(s). A “Payday” or payment window should also be shown, indicating when funds are expected to be available.

  3. Declined
    Your application was not approved. The reason will be listed, such as income_source_identified, alternative_income_source_identified, identity_verification_failed, age_outside_range, nsfas_registered, uif_registered, or existing_sassa_grant. Understanding the reason is important if you plan to appeal.

  4. Reapplication Required / Awaiting Reapplication
    In some grant cycles, or once your previous application period has ended, SASSA may require you to reapply to confirm eligibility. Submit a new application through the official SRD website.

  5. Bank Details Pending / Banking Details Update Required
    Your grant is approved, but SASSA needs valid banking details to process payment, or your submitted details failed verification. Update your details on the official SRD portal. Remember, the account must be in your name.

  6. Referred / Identity Verification Failed / Pending DHA Verification
    This indicates SASSA could not match your details with the Department of Home Affairs or another verification database. Sometimes temporary, but if persistent, you may need to correct or confirm your identity details with DHA or SASSA.

  7. Cancelled
    Your grant application has been cancelled. This may be voluntary or due to changes in eligibility (such as income being detected or beneficiary being deceased). SASSA will provide the reason in their communication.

  8. Application Complete / Submitted
    This status appears right after submission or reapplication, confirming that SASSA received your application. It usually changes to “Pending” as processing begins.

 
 

SASSA SRD Status Appeal

Being declined for the Social Relief of Distress (SRD) R370 grant can feel discouraging, but it’s important to know that you have the right to appeal. This process gives your application a second review if you believe the decision was made unfairly or in error.

Appeals are handled by the Independent Tribunal for Social Assistance Appeals (ITSAA), which operates separately from SASSA. This ensures your case is evaluated fairly and independently against the grant’s eligibility requirements.

Key Information for Your SRD R370 Appeal

  • Understand your rejection
    Review the reason SASSA provided for declining your application. This insight helps you prepare a stronger appeal, especially if the decision was based on outdated or incorrect information.

  • Act within the time frame
    Appeals should be submitted within 30 days of receiving a declined status for a specific month. The ITSAA may still accept appeals within 90 days, but it’s best to act quickly. Remember, you must lodge an appeal for each month that was declined.

  • How and where to appeal
    Appeals are submitted online through the official ITSAA portal: https://srd.sassa.gov.za/appeals. You cannot appeal through a SASSA office or via email.

  • Information you’ll need

    • Your 13-digit South African ID number

    • The cellphone number used in your original SRD R370 application

  • The appeal process
    Once on the portal, enter your ID and cellphone number, then select the month(s) you want to appeal. Follow the on-screen steps carefully. While you may not need to upload documents initially, provide clear reasons if a comments field is available. The ITSAA will review the information SASSA has and may run additional checks.

  • After submitting your appeal
    The ITSAA review can take 60 to 90 days due to the high volume of cases. You can track your appeal status on the same website. If successful, SASSA will process your payment for the approved month(s). If unsuccessful, the ITSAA will explain why.

Important Points to Remember

  1. Monthly appeals – You must lodge a separate appeal for each month that SASSA rejects your application, if you disagree with the decision. The SRD grant is assessed on a monthly basis.

  2. Appeal outcome – The Independent Tribunal will notify you electronically of the result, usually within 60 to 90 days after your appeal is submitted.

  3. Reassessment process – The ITSAA re-examines SASSA’s decision using available information, including data from various databases that track income or alternative support (such as bank checks for insufficient means). The income threshold is R350 per person per month.

  4. Track your appeal – You can monitor the progress of your appeal on the SRD DSD Appeal website.

Finality of Decision and Further Recourse

The decision made by the Independent Tribunal is final, with no additional internal appeals available through SASSA or the Department of Social Development. If you are dissatisfied with the Tribunal’s outcome, you may escalate the matter to the High Court for a judicial review under the Promotion of Administrative Justice Act, 2000. This must be done within 180 days of receiving the Tribunal’s decision.

For Further Assistance on SRD Declined Status Appeals

If you need more support or have questions about your appeal, you can reach out to the Independent Tribunal for Social Assistance Appeals (ITSAA):

Department of Social Development
Independent Tribunal for Social Assistance Appeals (ITSAA)
Private Bag X901, Pretoria, 0001
Tel: 012 312 7727
Email: grantappeals@dsd.gov.za
Fax: 086 534 3124 or 086 216 371

For more details and guidance on how to handle your specific situation, please visit our appeals page.

SASSA SRD Payment Insights & Statistics

Understanding how payments are distributed helps put your grant status into perspective. While real-time figures are maintained by SASSA, general trends show the wide reach of the SRD R370 program.

Every month, millions of status check requests are handled, resulting in payments to qualifying beneficiaries. Monthly payment volumes are shaped by several factors, including:

  1. The number of new and ongoing applications

  2. The success rate of verification checks (income, identity, etc.)

  3. The budget allocated for the SRD grant

  4. SASSA’s processing capacity and turnaround times

  5. The accuracy of applicants’ banking details

Note: The chart above is for illustration purposes only, representing general distribution patterns. Actual payment statistics are dynamic and overseen by SASSA. Always check your individual status for the most accurate information regarding your payments.

Need Help with Your SASSA SRD Status? How to Contact SASSA

If you’ve checked your SRD status online but still face unresolved issues, discrepancies, or urgent concerns that the system cannot resolve, you’ll need to reach out to SASSA directly.

Have the Following Information Ready Before Contacting SASSA:

  1. Your 13-digit South African ID number

  2. The cellphone number used for your SRD application

  3. A clear description of your issue (e.g., “Approved but no payment received by [date],” “Declined for ‘UIF Registered’ but I am not,” “Unable to update banking details”)

  4. Any reference numbers from previous communications with SASSA

Need Help with Your SASSA SRD Status? How to Contact SASSA

01. SASSA SRD Grant Website (for specific actions)

  • Website: srd.sassa.gov.za
    While not intended for general queries, this is the primary official portal where you can:

  • Check your SRD grant status

  • Update your banking details (if the option is available)

  • Lodge an appeal if your application has been declined.

Many “issues” can be resolved by taking the correct action on this portal.

 
02. SASSA Toll-Free Helpline (for Direct Assistance)

  • Phone: 0800 60 10 11
    This is the primary call centre for all SASSA grant inquiries, including SRD.

Best for:

  • Complicated SRD status issues

  • Payment queries once your “Payday” has passed

  • Clarification of decline reasons that are unclear

  • Cases where online self-service options have not worked

Availability:
Monday to Friday, 8:00 AM – 4:00 PM. Be aware that wait times can be long during busy periods.

 
03. SASSA WhatsApp Line (for Status and Basic Queries)

  • Number: 082 046 8553 (Save this number and send “SASSA” or “Status”)

Best for:

  • Quick status checks when the website is unavailable

  • Basic SRD-related queries

Note: This channel is not ideal for handling complex or individual case issues.

 

04. SASSA General Enquiries Email (for Less Urgent, Documented Queries)

Best for:

  • Submitting formal queries in writing

  • Sending supporting documents (first confirm if attachments for SRD matters are accepted)

Note: Response times can vary, so this method is not recommended for urgent SRD status issues.

Other Official SASSA Channels (General Information & Announcements)

  • Official SASSA Website:
    www.sassa.gov.za – Provides general information on all SASSA grants and services, but not specific SRD actions.

  • Official Social Media (News & Updates):
    Follow verified SASSA accounts such as Facebook: SASSANewsZA and Twitter/X: @OfficialSASSA for updates and announcements.
    Note: These platforms are for general communication only and are not used to resolve individual SRD status cases.

Physical SASSA Offices & Head Office

You can visit a local SASSA office for support, though SRD grant issues are usually better resolved through the dedicated SRD channels mentioned earlier. In-person visits may be required for identity verification matters that cannot be handled online or over the phone.

National Head Office Address (for formal correspondence, not general SRD queries):

SASSA House, 501 Prodinsa Building,
Corner of Pretorius and Steve Biko Streets,
Pretoria, Gauteng, 0001, South Africa.

Tips for Effective Communication with SASSA

  • Clearly explain your SRD status issue.

  • Remain patient and courteous, particularly when phoning the helpline.

  • Keep any reference numbers provided for easy follow-up.

FAQ

Frequently asked questions

Contact us for more

It’s best to check your status at least once a month, particularly around expected payment dates. If your status shows “Pending” or you’re waiting on an update after actions like an appeal or updating your banking details, you may want to check more frequently.

This decline reason indicates that SASSA’s verification systems detected income above the qualifying threshold for the SRD grant. The income may come from formal employment (flagged through SARS) or other recorded financial sources.

There are a few possible reasons:

  1. Processing delay – There is often a gap between approval and the actual payment date. Check the “Payday” listed in your status.

  2. Banking details issue – Your banking details may be incorrect, missing, or not verified. Update them on the official SASSA SRD website.

  3. Bank clearance times – Payments can take 2–3 working days to reflect after SASSA processes them.

  4. System-related issues – In rare cases, technical problems may cause delays. If your payment is still missing well after the payday, contact SASSA for assistance.

No, we don’t provide loans directly. What we do is compare platforms — like business loan providers, short-term lenders, debt relief companies, and more — so entrepreneurs can make smarter financial choices.

Yes, but only if you have their South African ID number, the cellphone number linked to their SRD application, and most importantly, their explicit consent. Keep in mind that you’ll be handling sensitive personal information.

You usually have 30 days from the date you receive a declined status to lodge an appeal with the Independent Tribunal for Social Assistance Appeals (ITSAA). In some cases, appeals may be accepted within up to 90 days, but it’s safest to submit as early as possible. Always confirm the exact deadline for the specific month on the official ITSAA website via the SASSA SRD portal.

No. The status check tool and all related information on SASSA Status Check are offered entirely free of charge.

If the phone number you originally used for your SASSA application has changed, it can make it difficult to check your status or receive important SMS notifications and secure links from SASSA. To fix this, you must update your phone number directly with SASSA through their official channels. This usually involves contacting their call centre, using the official SRD website (if updates are allowed there), or visiting your nearest SASSA office. Because this is a sensitive detail tied to your identity, SASSA requires strict verification before the change can be processed.

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