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Updated 16 October 2026: application routes, programme information and practical guidance reviewed.
An SRD decision referring to alternative income should be examined for the specific month and the actual financial record. Do not assume that every bank deposit is wages, or that a deposit can be ignored merely because it was not employment income.
For further context, see changing an SRD number without an application ID.
Reconstruct the disputed period
Keep statements and records showing where the relevant funds came from. Distinguish salary, transfers between your own accounts, support from another person and other receipts accurately. Explain the facts as they happened rather than relabelling a payment to fit an expected result.
Check the decision's wording and the current programme rules. Avoid relying on an old threshold quoted in a previous year's article: the rule applicable to the assessed period matters. If you believe the decision is wrong, use the official appeal process for that month.
For further context, see updating the cellphone number used by SASSA.
Make the appeal specific
Identify the month, reason given and factual point you dispute. Follow the official process for presenting information; keep supporting evidence even where the portal does not provide a general document-upload field. Retain the submission acknowledgement and check the appeal status through the official route.
Do not move money or change accounts merely to conceal information from an assessment. A banking update is not an appeal and does not establish that a previous decision was wrong. If the result remains unclear, ask verified support how the stated reason applies to your record.
For further context, see recovering an SRD phone number and application ID.
Earlier reference links
SASSA’s application and verification notice · https://srd.sassa.gov.za/appeals
Explain the source of a receipt without changing the facts
For each disputed receipt, note the sender, date, amount and actual purpose, with supporting evidence where available. A transfer between your own accounts, assistance from another person and wages are different facts. Describe the real transaction rather than selecting whichever label seems most helpful.
Keep the explanation tied to the assessed month. Follow the official appeal's available steps and retain the acknowledgement. If the process does not provide an attachment field, do not send private records to an unrelated address claiming to accept evidence on the tribunal's behalf.
Sources and further reading: Explain the source of a receipt without changing the facts — reference.
