How to Open Identity Account: A Simple Guide

How to open identity account is a common question among South Africans looking to shop now and pay later at Identity stores nationwide. With rising costs and growing fashion demands, having an Identity store account allows consumers to stay trendy while managing their budget through structured payments. Identity is part of The Foschini Group (TFG), one of the largest retail groups in South Africa.

How to open identity account online or in-store with ease. Learn the steps, documents needed, and benefits of opening your Identity account.

Opening an account is a smart move for individuals seeking credit-based shopping convenience at one of the country’s most stylish outlets.

What You Need to Know Before Applying

Before you begin the process, make sure you meet the eligibility criteria. You must be 18 years or older, have a valid South African ID or passport, and be employed with proof of income. Identity uses this information to assess your creditworthiness.

Documents Required

To open an account, you typically need the following:

  • A valid South African ID book or smart card
  • Proof of residence (not older than 3 months)
  • Latest three months’ payslips or bank statements

These documents are used to verify your identity, address, and income stability.

How to Apply Online

TFG makes it easy to apply for your Identity account online:

  1. Visit the official TFG website.
  2. Navigate to the “Accounts” section.
  3. Choose “Apply Now” under Identity.
  4. Fill in your personal and employment details.
  5. Upload the required documents.
  6. Submit your application.

Approval can happen within minutes, though sometimes it may take a day or two depending on document verification.

How to Apply In-Store

Alternatively, walk into any Identity store and ask to open an account. A consultant will guide you through the process, collect your documents, and help you complete the application form. This route is ideal if you prefer face-to-face assistance or need help understanding the terms.

What Happens After Approval?

Once your application is approved:

  • You receive an SMS notification.
  • Your Identity store card becomes active.
  • You can start shopping immediately.

Your account also gives you access to exclusive sales and promotions.

Monthly Payments and Credit Terms

The Identity account is a revolving credit facility. This means you can use your available credit repeatedly as long as you repay on time. Your monthly installment depends on your balance and the repayment term chosen.

TFG usually offers 6-month or 12-month repayment options. Paying early or paying more than the minimum reduces interest and clears debt faster.

Managing Your Account

You can manage your Identity account through the TFG Money app or online portal. Check your balance, view statements, and make payments digitally. You can also pay at any TFG store or via EFT.

Benefits of Opening an Identity Account

  • Shop and pay later with flexible terms.
  • Enjoy access to TFG partner brands.
  • Receive alerts on exclusive promotions.
  • Build your credit profile when you pay on time.

Things to Keep in Mind

  • Late payments affect your credit score.
  • Always review your monthly statements.
  • Stick to your repayment plan to avoid interest piling up.

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Final Thoughts

How to open identity account is straightforward, whether you choose to apply online or in-store. With the right documents and a steady income, you can be shopping in no time. Managing the account responsibly helps you enjoy fashionable perks while building your financial credibility.


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